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Ordering Information
Ordering Information
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Forms of payment:
• Online shopping is safe
and secure with us. Make a Tail Wag utilizes
Secure Socket Layering (SSL) which ensures safe
internet transmission of your personal information.
Shipping:
All items are shipped via USPS First Class mail,
USPS Priority or USPS Global for international orders.
• Our items are handmade at the time of the order.
Please allow 1 weeks for delivery, depending on the
size of the order.
• We are not responsible for incorrect addresses given, refused shipments, and/or unclaimed shipments.
International Shipment
You will be charge the exact shipping amount.
We will not know the exact amount until products
are finished and ready to mail.
• If you are located outside the USA please contact us
to determine if we can deliver to your location and
estimated shipping cost.
• Customer is responsible for all applicable taxes.
• All prices posted on this web-site are in US dollars. |
No Returns:
All merchandise returns can be processed for
store credit only. Product must be un-opened
and in original condition and returned within 7 days
from the date your received your order.
• Insure and return your package with a shipper
who utilizes tracking information, as we cannot
be held liable for lost/damage/stolen packages.
• Return the unused product in its original packaging
*Tags must be intact*.
• Shipping and Handling is non-refundable and
return shipping is at the purchaser's expense.
 Undeliverable Packages
• Failed Delivery Attempts. If no one is present
to accept the delivery the package will be returned
to us and can be reshipped at the purchaser's expense. Shipping and Handling is non-refundable and
refunds are processed for store credit only.
Incorrect Address
• If the address is incorrect or outdated the
package is typically returned to us by the carrier.
Order can be reshipped at the purchaser's expense
or refunded for store credit.
• We are not responsible for incorrect
addresses given, refused shipments, and/or
unclaimed shipments.
Order Cancellation
• You can cancel your order within 24 hours
of placement for a full refund.
Wholesale information
• Must be a licensed business by the state &
city you are doing business in. You may not
purchase wholesale from Make a Tail Wag if
you are not a licensed business. Doing so is
punishable by the law.
• No Minimum. Big or small we value your order!
• Usually ships within 1 weeks.
• eBay®sales for Make a Tail Wag wholesale
orders is prohibited.
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Disclaimer:We cannot be held responsible
for any mishap in the event of using whatever
product or information Make a Tail Wag is
attached to. Never leave your pet unattended.
Treat your pet as your children when it comes to safety.
If your pet has tendency for chewing, we suggest
you remove any extraneous pieces.
Your use of the site is entirely at your own risk,
In no event will Make a Tail Wag be liable to you
for your damages or losses resulting from or
arising under any cause in connection with your
use of, misuse of, or, reliance on the site,
or on the site content, or products sold
whatsoever.
(All information provided by you is kept
confidential and will only be used for
valuation and confirmation. We do not
sell information nor do we email you
newsletters or company information
without your prior approval.)
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